Ali Hassoun

Millcreek, UT · (801) 809-5736 · alihasscoc@gmail.com

I am proficient in orchestrating full-stack development initiatives and driving software innovation through collaborative methodologies. By enhancing UI/UX with .NET and XAML, optimizing backend systems using C#, MySQL, and LINQ, and leveraging agile practices, I deliver scalable solutions that align with strategic objectives and elevate system performance.

Experience

Assoc Technical Support Analyst

Lightspeed DMS

Handle inbound client and associate inquiries, focusing on troubleshooting and resolving technical issues related to the company's products and services.

February 2025 - Present

Customer Service Representative

Sutter Health

Provided high-quality, compassionate support to patients and healthcare providers in a fast-paced, remote environment. Demonstrated exceptional communication and problem-solving skills while managing a high volume of inbound calls. Assisted patients with both medical and technical concerns related to their care, consistently ranking among the top performers in call volume and issue resolution.

October 2021 - March 2025

Software Engineer Intern

Wavetronix

Contributed to full-stack development across multiple projects, improving software performance and user experience within the .NET ecosystem. Collaborated with cross-functional teams to debug, refactor, and enhance internal applications using C#, XAML, and WPF. Gained hands-on experience with SQL Server, LINQ, and MySQL to manage and visualize traffic sensor data.

May 2022 - August 2023

Education

University of Utah

Bachelor of Science
Computer Science
August 2018 - December 2024

Beehive Science & Technology Academy

Highschool
August 2015 - August 2017

Skills

Programming Languages & Tools
Workflow
  • Object-Oriented Programming (OOP)
  • Agile & Scrum Methodology
  • Source & Version Control (Git, GitHub, GitLab)
  • Software Testing & Validation
  • Full-Stack Web Development (Frontend & Backend)
  • Time Management & Organization

Interests

Like many Computer Science graduates, I enjoy spending most of my time indoors. I enjoy watching/reading Korean variety shows and comics that come out weekly. If I am not doing that then I'm listening to comedy podcasts or playing chess.

When I manage to step away from the screen, I like to stay active by going to the gym or hitting the trails. In the winter months here in Utah, I trade hiking boots for skis and enjoy spending time on the slopes.